Facai988 Privacy Policy — How Your Information Is Kept Safe

What Information Is Collected

Facai988 only collects information from users that is essential for the proper operation of the platform. During registration, your name, email address, mobile number, and date of birth are collected. The identity verification (KYC) process may require national ID or passport details, which are necessary to fulfill regulatory obligations in Bangladesh. Payment method details (such as mobile banking numbers) are collected for financial transactions, but full card numbers or PINs are never stored. Your browsing behavior, device type, IP address, and session duration are automatically logged and used to improve service quality. We use cookies that store your preferences and session information, making the user experience easier and more personalized.

How Information Is Used

Collected information is primarily used for account management, transaction processing, and providing customer support. Your transaction patterns may be analyzed to ensure platform security and prevent fraud. Emails or SMS messages may be sent to notify you of new promotions, bonuses, or important service updates. If you do not wish to receive promotional communications, you may unsubscribe at any time from your account settings. Information may be shared with regulatory authorities as required to fulfill legal obligations, and this is always done in compliance with applicable laws in Bangladesh.

Data Protection & Third Parties

How We Keep Your Information Secure

Facai988 uses industry-standard encryption technology to keep all your personal and financial information secure. Our servers are housed in secure data centers and undergo regular security audits. Passwords used to access accounts are always stored in hashed form and cannot be viewed by any staff member. Suspicious login attempts are automatically detected and blocked to prevent unauthorized access. In the event of a security incident, we will make every effort to notify affected users as quickly as possible.

Sharing Information with Third Parties

Your personal information is never sold or rented to advertisers or third parties. Trusted third-party services may be used for payment processing, and they adhere to the same standard of privacy policy. If required by law enforcement agencies or court orders, disclosure of information may be mandatory. facai988 is not responsible for the privacy policies of third-party links found on our site. We exercise the utmost caution before sharing any information with third parties.

Your Rights & Cookie Policy

User Rights

You have the right to view, correct, and in certain circumstances delete the information held about you. Upon requesting account closure, we will initiate the process of deleting your information beyond what is required by legal obligations. You also have the right to object to the processing of your information, particularly for marketing purposes. To correct or delete your information, please contact our customer service and we will endeavor to respond within 30 business days. If you believe your data protection rights have been violated, you have the right to file a complaint with the relevant regulatory authority in Bangladesh.

Cookie Usage

Our website uses cookies that enhance your browsing experience and remember your preferences. Session cookies are automatically deleted when you close your browser, while persistent cookies are stored on your device for a set period of time. Analytical cookies help us understand which parts of the site are used most by visitors. You may disable cookies from your browser settings, though doing so may cause some services to not function properly. If the privacy policy changes, this page will be updated, and users will be notified by email of any significant changes.